Help My Yelp

February 2018

Season 1 Episode 5 - Shot-Y Service

Expired 3.0 4 x
The Pearl Restaurant and Lounge is well established in Atlanta's trendy Castleberry Hill district, but complacency among the staff and changing neighbourhood tastes have owner Dishema scrambling. Enter Monti Carlo, who with the help of elite Yelp reviewers and hidden cameras discovers massive corner cutting in the kitchen and staff taking shots at the bar! Monti encourages Dishema to nurture her core restaurant business with better service and food prep, while enticing the Castleberry Hill loca...

Season 1 Episode 2 - Italian Intervention

Expired 3.0 4 x
Host Monti Carlo heads to Montclair, NJ, to help restaurateur Franco with his flailing establishment, Fresco da Franco. She brings in six undercover Yelpers who describe problems with the restaurant's food and service. When Monti attempts to address the issues, Franco is resistant as he thinks he knows better. Eventually, Franco abandons the restaurant and Monti is forced to come save the day.

Season 1 Episode 6 - Burger Bomb

Expired 3.0 4 x
The Delkwood Grill in Marietta, Ga. is a family-run joint with an aging clientele. Owners Dawn and Paul desperately need younger customers to keep their doors open, but they haven't changed a thing in decades in an attempt to honor their father's legacy. On top of that, there's a major sports stadium opening nearby that will bring new crowds. Enter host Monti Carlo and her team of elite Yelp reviewers, who use hidden cameras to uncover flavorless food and overcooked burgers. Monti sends the kit...

Season 1 Episode 4 - Barbecue Bootcamp

Expired 3.0 5 x
Barbecue Street is an old-school Georgia barbecue joint stuck in its ways. With their business dwindling, restaurant consultant Monti Carlo and a group of elite Yelp reviewers step in with hidden cameras to see what's really going wrong. They find out that Barbecue Street's 'cue is tough, dry, and inedible. To get them out of this rut, she brings in BBQ expert Robby Royal to give them the latest techniques and help revamp a few dishes.

Season 1 Episode 3 - Comfort Food Catastrophe

Expired 4.0 9 x
The Spot in Montclair, New Jersey, hoped that their crispy fried chicken and gooey mac and cheese would make them the neighbourhood's go-to restaurant, but their Yelp reviews are full of complaints about sub-par service, management failures and basic cooking mistakes. Restaurant consultant Monti Carlo steps in to help, giving one dish a social media makeover, challenging the lead cook to a consistency test and doing a crash course in management. Then, a group of Yelp reviewers decides if these ...

Season 1 Episode 1 - Brooklyn Taco Fail

Expired 3.0 6 x
The customer is always right, especially in today's fast-paced restaurant business where online reviews can make or break a business with a click of the mouse. But what if those reviewers are the same people who can help save a business and its reputation? Chef and restaurant consultant Monti Carlo is on a mission to help struggling restaurants fix their food and service issues by enlisting elite Yelp reviewers. After they help to identify problems, she executes solutions that will put these re...