Resort Rescue

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2016
In "Resort Rescue," bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
In "Resort Rescue," bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
In "Resort Rescue," bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
In "Resort Rescue," bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
Using hidden cameras, Shane identifies issues at the New Perry Hotel. With litter-filled public spaces and a mismanaged restaurant, can Shane empower the owner to take control before the hotel overflows with trash & complaints.
In 'Resort Rescue,' bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
Episodes 2015
In "Resort Rescue," bad customer service, unruly guests and dysfunctional employee-owner dynamics are all caught on multiple hidden-camera feeds.
Using hidden cameras, Shane identifies issues at the New Perry Hotel. With litter-filled public spaces and a mismanaged restaurant, can Shane empower the owner to take control before the hotel overflows with trash & complaints.
With hidden cameras, Shane sees employees treat the 120-year-old Almont Resort like a living room. When he learns about the owner's heart attack, Shane realizes there's more at stake than the financial fate of the resort.
Using hidden cameras, Shane identifies failings at the Monte Villa Inn in Colorado. After witnessing a bartender get high at work and steal alcohol, can Shane curb these bad habits before the Monte Villa Inn goes up in smoke?
Shane is in Bisbee, AZ, to help the 100-year-old Copper Queen Hotel. Using hidden cams, Shane witness a hot-headed chef walk out during a busy lunch hour and a rogue drunk streaker run through the unattended hotel lobby.
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